Club Factory — delay on delivery of the product

Address:

600010

Hi
I have placed a order in club factory the estimate delivery date watch 5/02/2020 and the product is not shipped yet they gave me the contact number of the seller and i have been calling the seller from past 5 days his phone is switched off and when i call club factory and say i want to place a complaint they say it’s a very long procedure and we can’t do it please wait
My order number is so[protected]
I request u to contact club factory and solve my complaint as soon as possible