Club Factory — delivered a different dress | |
I ordered one dress in club factory. My order number is so54912575. But they delivered me a different dress. Now i am not able to return the product. I am not seeing any option to return the product in club factory app. I want to get my money refunded. Or at least i need to get the same dress what i ordered. Also when i checked the details in the app, they have given like they will take shipping charge for the dress. It's them who have delivered wrong dress to me, and it's their mistake and then also they are taking shipping charge for the product. Was this information helpful? | |
Club Factory customer support has been notified about the posted complaint. | |
2 Comments | |
Comments
I Have ordered a bag which I Realised later was not Appropriate according to My needs...And the Colour was also not good...
Reply
My order No SO50134099
not received. what is the reason. another refund my amount
not received. what is the reason. another refund my amount
21%
Complaints
5546
Pending
0
Resolved
1154
+86 571 8689 1965
+86 185 5739 6868
478 Wensan Road, Zhejiang, Hangzhou, China - 310000
View all Club Factory contact information