[Resolved] Club Factory — delivered wrong shoe and t shirt size | |
Hi, i got my order yesterday. My order number is so18064453. I ordered shoe of size uk 3 but i got us 6 size and is big for me. Why don't u guys check order before sending?? T shirt is also unfit for me. I want to return these two items immediately. Tell me the process. And please from next time do check orders, come on first we need to order and wait for 15 to 25 days and then we are getting wrong size just because of your carelessness. I need this issue resolved as soon as possible!! Was this information helpful? | |
Jun 12, 2018 Complaint marked as Resolved Club Factory customer support has been notified about the posted complaint. Verified Support May 04, 2018 Club Factory Customer Care's response Dear, Sorry for the trouble. Please send us a photo of the size label on the shoes. Then we'll check it and work out the return procedure for you. Thanks for your support. Verified Support May 08, 2018 Club Factory Customer Care's response Dear, Please leave your order issues in our app support or to our [protected]@clubfactory.com, which will give a better response for you. Please try to re-star us for 5. Thank you. | |
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+86 571 8689 1965
+86 185 5739 6868
478 Wensan Road, Zhejiang, Hangzhou, China - 310000
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