[Resolved] Club Factory — delivered wrong shoe

Kim Yunji

from Imphal, Manipur

Address:	797002
Website:	Online shopping

I just got delivered the shoes that i ordered in april 21... N when i checked it... It was not the one i had ordered. The item no. Is sbo[protected]n
I spent 1200 (Indian currency) for it... It really caused me pain
Can you please not cause such inconveniences to the customer we are not dat stupid... Kindly please act to the mistake dat you have done and refund the money...

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Jun 5, 2018

Complaint marked as Resolved

Club Factory customer support has been notified about the posted complaint.

May 04, 2018

Updated by Kim Yunji I ordered shoes... Item no sbo[protected]n... Instead i got the wrong shoe... How could they deliver me the wrong shoe??? Why can't they deliver the accurate things we order from them... It really causes trouble to the consumers... I just hope they stop making this kind of error... It really is fustrating and funny...
Pliz don't cause inconveniences to the customer...

Verified Support

May 05, 2018

Club Factory Customer Care's response Dear,
So sorry for the inconvenience, we can’t find your order, could you tell me your order number? So that we can help you as soon as possible. Please try re-star 5. Thanks.

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Comments

Kim Yunji

from Imphal, Manipur

My order no is S[protected] and it's a month now that I had not been refunded. I even returned the product n asked for a refund. Please kindly return the money.