Club Factory — Did not receive prepaid order nor get a refund

I ordered a few products from club factory at the end of June which was prepaid but did not receive the product nor did I get a refund
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Club Factory customer support has been notified about the posted complaint.
Nov 02, 2020
Updated by woosoe
my products that I order on june are yet to be delivered and the app still shows my order on custom clearance.I want my order to be delivered as soon as possible or I need a refund from club factory for my order as it was prepaid

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Even after posting a complain about my order which was prepaid and which I had ordered on june for which I neither get a refund nor the product, my complaint is still unresolved.
I wish my complaint will be solved soon.

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