[Resolved] Club Factory — did not received my things | |||||
One month ago i purchased some clothes & accessories from club factory online. My order number is so15155453. Still now i have not received any thing. When i call customer care helpline they are asking for my debit card number, this is ridiculous. Now please inform me when i will get my things?? Is this a valid online shopping site or fake...??? Please assure me.. Was this information helpful? | |||||
May 3, 2018 Complaint marked as Resolved Club Factory customer support has been notified about the posted complaint. Verified Support Mar 27, 2018 Club Factory Customer Care's response Dear, please kindly wait for 1-2 days, and you will receive your parcel.Do not trust any numbers from other sites, and noted that club factory never asks personal bank information from the customers. Thanks. Please try to re-star us for 5. Thank you.  Verified Support Mar 27, 2018 Club Factory Customer Care's response Dear, your order is out for delivery now. You will get it soon. You can find our contact number on our app. Please do not trust the hotline number on the other websites. If the problem has been solved, please give us a 5-star comment here. Thanks for your support.  | |||||
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+86 571 8689 1965
+86 185 5739 6868
478 Wensan Road, Zhejiang, Hangzhou, China - 310000
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I need my parcel today
My order no-so14871146
Tracking no[protected]
Please resolve my probelem
My contact no-[protected]