[Resolved] Club Factory — didn't get my parcel

Velam Thanu

Address:	48126
Website:	www.clubfactory.com

I placed an order with club factory on 2/28/18. The order number is so14358893. I have still not received my package.

Tried checking the tracking information on e package website. It shows that “isc chicago il (Usps), processed through facility, your item has been processed through our facility in isc chicago il (Usps) at 3:38 pm on march 9, 2018.”

And there is no information after march 9.

Please look into this and update me on the status of the package.
And please make necessary arrangements for the order to be delivered as soon as possible.

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Apr 22, 2018

Complaint marked as Resolved

Club Factory customer support has been notified about the posted complaint.

Verified Support

Mar 18, 2018

Club Factory Customer Care's response Dear, here is the latest tracking info for your reference. Normally you will receive your order in 25-30 days. But there may be some delay due to uncertain factors. So please be more patient. Thanks for your patience.
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