Club Factory — didn't get my refund yet

Website:

clubfactory.com

I have place an order of one jacket on 6th december 2017, my order number is:so9188500, which is cancelled by their side after 5 days and i ask for my refund of rs.1377 then they replied that your amount has refunded which shows in my mobile application that it has been refunded on 13th december 2017 but still it doesnt reflect in my bank account.. I confirmed with my branch manager he answered me that refund amount hardly take 4-5 days to reflect in account but now it has been 8 days and still club factory support member saying that from their side refund has been done.. How can they manipulate the whole system. Guys plz requesting u all that get be together and make cyber cell crime deparment with every one complains on one page so that their application would ban for ever.. This is fake app. Plz dnt think we had to do..

Thanks
Mehul srivastava
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