Club Factory — didn't get the product, after the delivery date..

I ordered 2 items, a skirt and a t-shirt from the brand Vivient, on 2nd December 2019, order SO[protected]. The delivery date was 10th December. But I didn't get the product yet. In tracking id it shows, they need a redispatch, due to my problem (infact there is not such a thing) and they vl make a second attempt on Nxt business day.. The msg is on 10th December, and today is December 12nd.. I need the product as soon as possible, Bcz It was a credit card purchase, and I'm moving to dubai on 17th.. Plz reply me immediately...