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Club Factory

[Resolved]  Club Factory — didn't received delivery yet

I have ordered one dress on 24 December 2018, didn't received delivery yet. Order number: SO78561812, Can you please provide me the dates for delivery. Estimated delivery date was 10 th January 2019. Support services were not answering properly for my query. Contacted Customer service they told that my package is there in warehouse but not dispatched yet. Can you please resolve this issue ASAP.
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Feb 18, 2019
Complaint marked as Resolved 
Verified Support
Jan 18, 2019
Club Factory Customer Care's response Dear, sorry for the trouble, I will contact our warehouse to ship your item ASAP.
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Comments

Sir i am received date the product items 10.11.2018 and return apply for same day. i need the return product items and refund money .so items no used please help me
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