[Resolved]  Club Factory — dresses and cosmetics

Address:New Delhi, Delhi
Website:Www.clubfactory.com

I have been looking forward to recieving my parcel on time but since more than 5 days it is in custom and nobody is picking it up...i contacted with fAQ and they said they will work on that problem and also mentioned that parcel is not being picked up by delivery man but till now my parcel is at custom... Its urgent for me to recieve my order before 9th aprill...and if i am not helped by anybody in this case then kindly refund my money back... I am fed up with the kind of response i am getting
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May 4, 2018
Complaint marked as Resolved 
Club Factory customer support has been notified about the posted complaint.
Mar 28, 2018
Sudesh raika's response
I really don't want to patches this website
Verified Support
Apr 03, 2018
Club Factory Customer Care's response
Dear so sorry for the inconvenience,could you tell me your order number? So that we can help you as soon as possible. And please try re-star 5, Thanks.
Complaint comments 

Comments

Very delai
Sir i am purchases item for your offical site and my order number is so14809384. and payment is already done . but oder is cancel and payment is not received . your costmer care is not given proper responce please help sir and me my amount back as soon as possible.
Hi there,

I have ordered few products on 17th of March. I did not receive my order yet. The order is being rescheduled from 24th of March and no one notified to me about the same. Which is way too bad. My order number is S[protected]. Please help me with the same as soon as possible.

Thank you, Roshni
Regarding my oredr 15277597 was missing nt tracking vry bad services kindly do needful action this is the way
[Club Factory] Your order No.SO15277597 has been shipped by GATI. Your tracking number is EQ[protected]IN Here: http://track.aftership.com/india-post/EQ[protected]IN please send the tracking link

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    +86 571 8689 1965
    +86 185 5739 6868
    Club Factory Address
    478 Wensan Road, Zhejiang, Hangzhou, China - 310000
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