[Resolved] Club Factory — earrings t shirt chain

Santhoshii Yaadaav

from Visakhapatnam, Andhra Pradesh

Address:	500018
Website:	Club factory

I have ordered some items before 2days back [club factory] your order no. So18495747 and[club factory] payment for your order no. So18875576 and i got a message from your site that ot will take 2 working dates but we didn't got ant mail or call or any message so actually i fed up with this shipping process i never seen such a worst shipping i hope you will rectify the problem and resend the product as well as possible can you post your customer care number it self it is easy to contact you right thanku

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May 29, 2018

Complaint marked as Resolved

Club Factory customer support has been notified about the posted complaint.

Verified Support

Apr 27, 2018

Club Factory Customer Care's response Dear,
Your order SO18495747 is in custom clearance now. After that, the local courier will pick up and deliver it to you in 5-12 days.
And your order SO18875576 is in preparation now. We often need 3-5 working days for order preparation. After that, it will take another 5-12 days for shipping. So normally you can receive it in about 2 weeks.
If you have any inquires, please leave a message in app support channel. Then our app support team will check it for you.
After the problem is solved, please give us a 5-star comment here. Thanks for your support.

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Comments

Abhay Karmyogi

from Faridkot, Punjab

I buy a product but do not returned

Sunitha Balakrishna

from Bengaluru, Karnataka

I have order for the mens valet, till date the item has not yet delivered to me and order number is (Order No. SO[protected] and tracking number is[protected]. Plz arrange to send the material as earlier as possible. If not pay back my money which I have paid through my debit card of Rs: 301.00.