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[Resolved]  Club Factory — female jewellery

I have place order in club factory on 2 March'2018 and my ID is SO14450515 and i have made the payment through my net banking an amount of Rs. 958/- last communication from them on 09 March'2018 saying that order has shipped and tracking no is[protected]. till date i am not able to find where my order. please help me to find order. not able to see any other details in Gati site also.
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Apr 15, 2018
Complaint marked as Resolved 
Mar 15, 2018

Complaint Status

Club Factory customer support has been notified about the posted complaint.
Verified Support
Mar 15, 2018
Club Factory Customer Care's response
Dear, please kindly wait for 1-2 days, and you will receive it, thanks.
Please try to re-star us for 5. Thank you.

Complaint comments  3 CommentsShareTweet


Hii my order lost by Gati company . I m not able to contact Club factory customer care. It looks like big cheating with me and Indian customers . My order no SO14280318. Kindly reply me asap. My contact no.

Jarnail singh
+91- [protected]

Dear sir,
Please arrange to raplace or refund me.
Please arrange to replace me following my order item, it's smaller than required,
1 t-shirt is M replace to L size,
2 shoe is 38 no replace to 39 no.,

I have give order two shirts from last aproximate 15 days you not delivered i am asking how is ur sevice never expect that kind service please think about ur service tell me when u deliver my order or cancil it i[censored] not give my order

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    Club Factory
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    Club Factory Phone
    +86 571 8689 1965
    +86 185 5739 6868
    Club Factory Address
    478 Wensan Road, Zhejiang, Hangzhou, China - 310000
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