[Resolved]  Club Factory — football boots

Address:Coimbatore, Tamil Nadu
Website:club factory

My order number is SO74650009. My order has been shipped. But i am not able to track my order. The xpressbees has no track record and the club factory customer service doesn't ever answer my call.
I want to know where is my order.
The mail clearly specofies that the trackkng details will be available.in 2-3 days..
More than 2. Weeks gone by and i have no idea where my order is. And no details of it with the courier service.
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Jan 24, 2019
Complaint marked as Resolved 
Verified Support
Dec 24, 2018
Club Factory Customer Care's response
Dear, your order is a guest order, in this case you should go to "find my guest order" from the app to get the latest status. I checked from the system, it seems you have received this order on 23 Dec. Hope you like our product.
Complaint comments 

Comments

I couldn't track my guest order and my tracking number is SO7465009. And I got a message on 17 that the product will be delivered in next three business days but still now i didnt get it

I am a Afrin Arzoo I did not receive my product I order 3shape wear belt for waist trainer shipment code so72135150 please send me my orders

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    +86 185 5739 6868
    Club Factory Address
    478 Wensan Road, Zhejiang, Hangzhou, China - 310000
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