Club Factory — fraud : so55827224 called for modification of size | |||||
I placed an order in the morning with the order number fraud : so55827224 on the club factory website. I realised thatafter placing an order the sizeof the product haschnaged from xl to xxxs. As this will ot serve the purpose, i called up the customer care #[protected] and[protected]. They said that the order cant be altered though it is placed just now, it had to be cancelled and re-ordered as the refund happens immediately. I trusted and shared mydebit card number and i saw that a transaction to debit all the available balance was placed and processed without asking for any authentication. When i tried to call back on the said numbers, they didn't pick up the calls even. Was this information helpful? | |||||
Club Factory customer support has been notified about the posted complaint. | |||||
2 Comments | |||||
Comments
Order number : SO40464134
Item: Green handbag.
App shows returned status, But I have not received yet. Also, no refund has processed.
Item: Green handbag.
App shows returned status, But I have not received yet. Also, no refund has processed.
21%
Complaints
5546
Pending
0
Resolved
1154
+86 571 8689 1965
+86 185 5739 6868
478 Wensan Road, Zhejiang, Hangzhou, China - 310000
View all Club Factory contact information
Iam not able to track my order...it says “owner order error”
My order no is (SO[protected]
I did not even receive an email confirmation
Pls revert back as soon as possible
Thank you