[Resolved] Club Factory — fraudulent activity by club factory | |||||
Dear consumer court officer: On [may 18 2018], i bought a [chinese wind chinese flax 2607-4 tang suit men's trousers middle aged and long sleeved shirt suits worth inr1277.97 (Item no. Mci[protected]n) & brand men briefs slim convex appeal sexy underwearworth inr212.66 (Item no. Xxx[protected]n)]. I made this purchase online on club factory app on 17 may 2018 05:56 pm indian standard time (Order no. So[protected] & (Tacking no.[protected]. Unfortunately, i have recived only one product worth inr212.66 (Item no. Xxx[protected]n) on 26 may 2018 and they have charged inr1490.63 on my debit card. [i request you to help me regarding this issue. Please help me to get my money back for your reference i am attaching pics of the packet i've received ]. I look forward to your reply and a resolution to my problem. Please contact me at the above address or by phone [+91-[protected]] Sincerely, Vinay uniyal _ contact no:- +91-[protected] Whats-app:- +91-[protected] Was this information helpful? | |||||
Jun 30, 2018 Complaint marked as Resolved Club Factory customer support has been notified about the posted complaint. Verified Support May 29, 2018 Club Factory Customer Care's response Dear, We trust you and we applied for your refund about this item. We have pushed our financial dept. to do it ASAP. Normally it will be made in 3-5 days, and after that, it will take another 5-15 working days for the bank to process it. Thanks very much for your patience.  | |||||
 3 Comments | |||||
Comments
Online payment make on 5/05/2018 for two products but goods not delivered upto date order no 20504337 tracking no[protected] name hemachandran
Reply
Product is NOT received yet.
I had ordered as a guest user. ORDER ID : SO21709960
Please do the needful.
I had ordered as a guest user. ORDER ID : SO21709960
Please do the needful.
I need to cancel an order and the order number is SO22927660. I ordered wrong product. Cancel the order and refund the amount. Order is not yet shipped so do it as soon as possible.i have raised reached customer service but there is no response apart from the acknowledgement. Kindly take it in priority and cancel the order in prior.
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+86 571 8689 1965
+86 185 5739 6868
478 Wensan Road, Zhejiang, Hangzhou, China - 310000
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