Club Factory — fraudulent activity from club factory

Address:

560084

Hi,

I have ordered a belt from club factory last month and had done online payment for the same. However it was noticed that although the order was not delivered to me, it was showing delivered status in the application.

I reached to you guys via call/chat and you have been telling that my case is esculated and will be resolved in 3 working days. However i've been waiting for about a month now and still not received any positive response.

I will attach the screenshots of all the ticket no's.

Also i have noticed that you guys don't respond to the customer immediately. You take all the sweet time in the world to reply. Do you think we are jobless here to wait for you to respond.

Finally i hope atleast you guys respond me back for this mail atleast and resolve my issue. If not i have no issues to take legal action against club factory for the fraudulent issue i have faced.

Regards,
Abishek