[Resolved]  Club Factory — full product not received

I had ordered a t shirt and a skirt set (item no. CSS[protected]N). on 8/4/2019 i received the order but it contained only the t shirt and no skirt. they did not deliver the skirt. the order number is SO[protected]. i tried to chat with them they asked a few details and photos and did not reply the chat was very slow. i want clubfactory to send me the remaining product, the skirt. it will be appreciated if they do it as soon as possible.