[Resolved]  Club Factory — goods not received, tracking no given is invalid

Address:Ahmedabad, Gujarat, 382481
Website:club factory

My order no so 17611811 and the tracking no is[protected] dated 17/04/2018, but goods have not yet received, while checking tracking no shows invalid, tried contacting the given contact no.in your website
As [protected] it does not exist, kindly arrange to deliver the goods ordered and paid fully, as soon as possible as we are planning to go overseas soon
Thanks
Was this information helpful?
No (0)
Yes (0)
May 28, 2018
Complaint marked as Resolved 
Club Factory customer support has been notified about the posted complaint.
Verified Support
Apr 26, 2018
Club Factory Customer Care's response
Dear,
Here is the latest tracking info for your reference. We cannot confirm the date,  but normally you will get the order in about 4-6 days. And you can also track your order by following: Account - Orders - Tracking. Please try re-star 5. Thanks.

Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Club Factory
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    21%
    Complaints
    5546
    Pending
    0
    Resolved
    1154
    Club Factory Phone
    +86 571 8689 1965
    +86 185 5739 6868
    Club Factory Address
    478 Wensan Road, Zhejiang, Hangzhou, China - 310000
    View all Club Factory contact information