[Resolved] Club Factory — have not received the product nor am I getting the refund

Anusha Venkatesh

from Delhi, Delhi

Address:

Mumbai City, Maharashtra, 400080

So[protected] is my order no had ordered for 10 products and have received only 1 have kept following up with the customer care and after almost a month they are tell all products was delivered and asking for a video of the same
I have received only 1 out of 10 products can someone please please looking into this
This is the 2 nd time this has happened please please refund my money for the rest of the 9 products

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Dec 16, 2019

Complaint marked as Resolved

Nov 03, 2019

Updated by Anusha Venkatesh It’s freeze tray
Please please have a look into the case its cheating to not refund when product has not be received

Verified Support

Nov 04, 2019

Club Factory Customer Care's response Dear, we are sorry for our mistakes. Can you provide a photo of the package you received?