[Resolved] Club Factory — haven't received product.

archana poojari

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 400072
Website:	Club Factory

My order id: so1355803
Tracking number:[protected]
Amount paid: rs. 800.72
Number of items ordered: 2.
It show your product delivered on 22-02-18, but i only receive one product.
Another (Women stylish stripe canvas shoulder daily cossbody vintage satchel bags) product haven't received yet.
Kindly look into the matter.
Kindly delivery the product otherwise refund my money.
Waiting for your response.

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Apr 3, 2018

Complaint marked as Resolved

Club Factory customer support has been notified about the posted complaint.

Feb 27, 2018

Updated by archana poojari Here within attach following detail for your reference.
1.Airway NO
2.Delivery detail.
3.Order purchase detail.
4.order status.

Verified Support

Feb 27, 2018

Club Factory Customer Care's response Dear, sorry that the item WBU[protected]N was out of stock from your order, so we have refunded the amount to your YES card on 13th Feb.
And please try to re-star us for 5. Thank you.