[Resolved] Club Factory — high importance - worst company - defective product | |||||
My guest order, (So[protected] was deliver. I want to return it. Kindly help. I am highly disappointed by your service. Since morning i am trying to reach you over phone and line is busy. Worst quality products and different size, have been delivered. No option for returning a guest order in your website. A working person can not afford to spend entire morning just to connect you over phone. Was this information helpful? | |||||
Jan 22, 2019 Complaint marked as Resolved Verified Support Dec 20, 2018 Club Factory Customer Care's response Dear, this is a guest order, please go to “find my guest order” to apply for return. Sorry our hotline went busy, but we do have online support from the APP to help you.
| |||||
 1 Comment | |||||
Comments
I can’t login via email from browser in order to like my friend’s free gift . It’s showkng only login via number.
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
21%
Complaints
5546
Pending
0
Resolved
1154
+86 571 8689 1965
+86 185 5739 6868
478 Wensan Road, Zhejiang, Hangzhou, China - 310000
View all Club Factory contact information