[Resolved]  Club Factory — I am complaining about damage prodi

Address:Flat No. G 503, Mayur Nagari, Survey No. 63/3/4/5 Kawade Nagar, Kate Puram Road, Pimple Gaurav, Pune 411061, Pune, Maharashtra, 411061

I received my order yesterday the order no is [protected].. I m ordered fabrange frill trim tie neck petel sleeve top. But the received top is damaged it show rafu on clothe... I m trying call to customer care but not getting any reply... And on my online portfolio of club factory not showing return options... Is there any way to communicate with them and return the product.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Sep 6, 2019
Complaint marked as Resolved 
Verified Support
Aug 06, 2019
Club Factory Customer Care's response
Dear, this is a guest order, you can go to find guest order to check.
Complaint comments 

Comments

Delivery date are too late
I placed order and received, however I want to return and now I am unable to find the order with my login, order number: SO[protected]. Order have 4 items and wanted to return 3 items, please help me out how to return. I tried calling customer care and it states invalid number.
Hi,

i have paid all amount by credit card but till not received order

order numbar : SO[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Club Factory
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    21%
    Complaints
    5546
    Pending
    0
    Resolved
    1154
    Club Factory Phone
    +86 571 8689 1965
    +86 185 5739 6868
    Club Factory Address
    478 Wensan Road, Zhejiang, Hangzhou, China - 310000
    View all Club Factory contact information