Club Factory — I am complaining about late delivery of my order

Address:sr. no 279, shri swami samarth nagar,, dhanori rd, lohegaon, Pune, Maharashtra, 411047

Dear club factory, this is lalati vishwakarma here, i had ordered a few products from your site which is to be delivered by 1st of oct. My order no is so[protected]. I had raised a complaint regarding late delivery of my product so that i could receive those products early but my problem has not been resolved instead it has been delayed due to some reasons. And now i think i should cancel my order as i won't be available to receive the product as i had already mentioned in my earlier complaint that i am going out of town on 25 th of sep 2019. So please help me out of this problem. Please..
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