Club Factory — i am complaining about my items are not delivered even after full payment

I have booked 6 items at a time 24th nov 2019. Till now i have received only 3 items. Remaining 3 items are showing "preparing by warehouse" even after the delivery expected date 12th dec 2019.

My mobile number: [protected]
Order numbers received: so[protected], so[protected]
Order number not received: so[protected]Total items are 4, received only 1)

I have called the club factory customer care on 13th dec 2019 and they said within 3 days they will send the items. But still no response/update from them. Now even customer care is not connecting/responding.

Also they are not responding to the email which is provided in their web site.

Could you please take action against them and rectify my problem.