Club Factory — I am complaining about my order

Address:

500034

I order a jacket on 1 feb 2020 but till now i didnt receve my order.. The delivry boy say that i am not accept order. Actually he not come to my location for delivering so how can i accept the package.. So plz i want that order soon as possible... I just want it fast... Delivry man doesnt call me and not come to my address.... So how can i not accept the package....