Club Factory — I am complaining about the product awb[protected]

Address:

Hassan, Karnataka, 573116

I ordered the mentioned product on clubfactory as a "guest user" on 8th August 2018. The product has delivered on 18th August 2018. I wanted to return/ replace the product. I contacted your customer support with email and a call but there is no use. I have some complaints about the product. I wanted to return / replace.

Request you to give instructions to return / replace.