Club Factory — I am complaining about the product I received.

I had ordered for a pair of shoes on line from "club factoty". Unfortunately the look of the product i received is completely different from the picture of the pruduct. As such i want to return the product but unable to reach them in any way. I have been trying for last four days but every time the line gets disconnected, although i have received calls from this number before the product was delivered. I would request you to kindly look into the matter and advice/order them to refund the money.
Thanks & regards
Dipendra dutta
Fd-35, sec-iii, salt lake, kolkata-700106.
Ph: [protected]
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

My products not received but i received message delivery sucessfully
Vincent Jacob's reply, Dec 7, 2019
my product ( watch) not received, but i received massage delivery sucessfully
Vincent Jacob's reply, Dec 7, 2019
my order no. package 2560728962 for so208113179
package 2560771517 for so208099278
i am not rececived the products but i received massage drlivery successfully, what can do..
Vincent Jacob's reply, Dec 7, 2019
my cell no.9841140274

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Club Factory
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    21%
    Complaints
    5546
    Pending
    0
    Resolved
    1154
    Club Factory Phone
    +86 571 8689 1965
    +86 185 5739 6868
    Club Factory Address
    478 Wensan Road, Zhejiang, Hangzhou, China - 310000
    View all Club Factory contact information