[Resolved] Club Factory — I do received the exact product which was shown on club factory app

Irshad Sayed

from Mumbai, Maharashtra

Address:	401107
Website:	clubfactory.com

I have booked a 6 tb hard disk as it was mention on the club factory
App on 22 of may 2018 which was COD, i recieved the package on 3 rd of june and i paid 828 rs by cash to the person who have come to deliver, after receiving the package i opened the package and what i saw a empty case of portable hard disk
my order no.SO2310088
My tracking No.[protected]
I want my refund as soon as possible
They do not have customer care no

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Jul 9, 2018

Complaint marked as Resolved

Club Factory customer support has been notified about the posted complaint.

Jun 05, 2018

Updated by Irshad Sayed I do not recieved the exact product which was shown on club factory app

Verified Support

Jun 07, 2018

Club Factory Customer Care's response Dear,
We have checked the product info and found the item is just a box for holding the hard disk, the hard disk is not included. Please check it.
You can find our contact number on our app as follows: Account>Call Customer Service.
After the problem is solved, please give us a 5-star comment here. Thanks for your support.