[Resolved] Club Factory — I don't need compensation coupon, just refund the amount.

Mansi Kasat

from Mumbai, Maharashtra

Address:

604 ugpg girls wing, Acharya donde marg, parel, Kem hospital, Mumbai City, Maharashtra, 400012

Order id : [protected]
Order placed on 17th august

It's been so long but i still have not received my order. I tried contacting the club factory service center but it doesn't seem to be working.
The order is stuck at the custom clearance and i'm not sure if it going to be delivered at all.
Request you to please deliver the order as soon as possible or cancel the order and refund the prepaid amount

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Oct 16, 2019

Complaint marked as Resolved

Sep 07, 2019

Updated by Mansi Kasat Attached below is a screenshot of my order details.

Verified Support

Sep 10, 2019

Club Factory Customer Care's response Dear,
We are sincerely sorry to inform you that the custom inspection took a little long, hence there will be a delay in delivering your order. We are continuously working with the customs department and trying hard to get the orders cleared at the earliest. We appreciate your patience in this regards and your cooperation till the time we get this issue fixed. Sorry again for the inconvenience caused.