[Resolved]  Club Factory — I got a different parcel which I didn't order now I am not even return it.

Address:Mathura, Uttar Pradesh, 281121
Website:www.consumercomplaints.in

I ordered a dress material, but i got a different dress in the package, i tried to return it but a message (You may return all items within 9 days after delivery for refund) popped up again and again, i am not able to return it, i called customer care ([protected]) 7-8 times only two times call was picked and 1st executive told to wait 24 hrs, and after 24 hrs when i called 2nd executive told to take support from chat department, i did chat too but no response came from there too. So please take this parcel back & release my refund.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Jan 19, 2019
Complaint marked as Resolved 
Club Factory customer support has been notified about the posted complaint.
Verified Support
Dec 17, 2018
Club Factory Customer Care's response
Dear, please give us your order number. Thanks
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Club Factory
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    21%
    Complaints
    5546
    Pending
    0
    Resolved
    1154
    Club Factory Phone
    +86 571 8689 1965
    +86 185 5739 6868
    Club Factory Address
    478 Wensan Road, Zhejiang, Hangzhou, China - 310000
    View all Club Factory contact information