Club Factory — I have delivered wrong item by club factory

Address:

713146

I had ordered 4 caps on Club Fatory worth 1279rs but they had delivered me a jeans. Then I had applied for return and refund but they are showing return auditing from 5 days. When I contacted customer care they are giving me time by time but no refund. I am already fed up with they they have cheated me 1st and when I am applying for refund they are giving time by time. Please take legal action against those cheater chinese application. I am attaching all the screenshorts with this message.