[Resolved] Club Factory — I have not received my product
HuHuckleberryfinn on May 18, 2018
I have not recieved my product so20420149 from club factory. I was supposed to get it on may 14th, i didnt. And when i checked my app account it said i have already received it. I want the product or refund the money back. And i cant seem to contact them as none of their customer care numbers work. They have cheated me off my money and have lost their goodwill with me.
Complaint marked as Resolved May 19, 2018
I received the product today, no explanation was given for the mishap but im satisfied because i got the product.
[May 18, 2018] Club Factory customer support has been notified about the posted complaint.
Verified SupportClub Factory Customer Care's response, May 18, 2018
It shows delivered, have you received? Currently we have hotline service. You may also contact us here or check the contact number APP-Account-Call Customer Service within app.
If you need any help from us, please contact online support center within the APP. Please try re-star 5.Thanks.
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+86 571 8689 1965
+86 185 5739 6868
478 Wensan Road, Zhejiang, Hangzhou, China - 310000
Club Factory - order not shipped to courier company but the tracking info says it is shipped already.