[Resolved]  Club Factory — I have returned my product but u have still not refunded the money

Address:CL/17 Basanti colony near UCO bank, 769003

I had ordered a top from club factory. And as it wasn't of my desired sized i returned it... I returned but they have still not refunded the money.
They have given a tracking no. Of my product[protected] but when i tracked it, it wasn't delivered.
Plzzz tell me how can i get my money refunded???
Actually i had returned it on 3 of april.
They came and took the product from me and when i checked the tracking no. Of the product it showed that once it is delivered the money will be refunded...
But today when i checked again it wasn't delivered...
Plzz do something about it as soon as possible...
Early reply will be appreciated...

Thanks
Was this information helpful?
No (0)
Yes (0)
May 24, 2019
Complaint marked as Resolved 
Verified Support
Apr 11, 2019
Club Factory Customer Care's response
Dear, this return parcel is still in transit, please allow some time. Your patience is highly appreciated.
Complaint comments 

Comments

Hi Team,

I have cancel the order but still i've not received my refund amount.

Order No:- SO99945594
jigneshap's reply, Apr 1, 2019
please help me urgently

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Club Factory
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    21%
    Complaints
    5546
    Pending
    0
    Resolved
    1154
    Club Factory Phone
    +86 571 8689 1965
    +86 185 5739 6868
    Club Factory Address
    478 Wensan Road, Zhejiang, Hangzhou, China - 310000
    View all Club Factory contact information