Club Factory — i have returned the product but the amount is not refunded to me

I had purchased a guy boots of black color, the size varied so i returned it.. It's more than 10-15 days i did not get any reply neither the amount is refunded.. Plzz do something

If this the way you treat your customers then why do you enter the market to inconvenience them.

Even for the return process it took me so much difficulties to return, when u can't be so easy to help customers why do u access till that place.. Please i want reply for this complaint or i'll need to do needful

I will never ever buy again in your site if it results the same