[Resolved] Club Factory — I haven't received 2 items.

Vidya vijayan

Website:

Www.clubfactory.com

Order # so20331933
I have ordered total of 15 items. But have received only 13 items on 16.5.2018. The items which i havent got yet are the following:
1. Multifunctional plastic storage box khaki 44*30*25 cm
2. Temperament leaf drop earrings

Remaining 13 items was good enough. Please send it to me or refund me the money as soon as possible.
I am attaching a photo along with this message

+1 photos

Was this information helpful?

No (0)

Yes (0)

Jun 23, 2018

Complaint marked as Resolved

Club Factory customer support has been notified about the posted complaint.

Verified Support

May 21, 2018

Club Factory Customer Care's response Dear, we can't see the Temperament leaf drop earrings in this order, please check it. And for the Multifunctional Plastic Storage Box, it is out of stock, though we have tried our best to restock it. And the related refunds will be done to your original payment method. Sorry again for the trouble. You are more than welcome to place a new order with similar items with us. Please try re-star 5.Thanks for your understanding.