Club Factory — I haven't received the order even after 40 days.

Address:

Thiruvananthapuram, Kerala, 695581

Hi, i had ordered three tops on jan 16th, 2020, the order number being so[protected] and even now (It's feb 29th, around 40days have passed since), it shows that it's still at the customs clearance stage. It has been about 1 month since it is stuck at the customs clearance in india. I'm not able to contact them anywhere and i'm really afraid i'm gonna lose my money as i already paid online. Please do take an action on this. Hope the issue will be resolved as soon as possible.