[Resolved] Club Factory — I ordered two items but received only one item

Dilip5051

from Delhi, Delhi

Address:

385340

I ordered two items but yesterday i received a box and i opened the box and see only one item.. Bill invoice quantity 2 but in box only one item... Payment done by cash total two item... How is happening in a online order.. Please solve the problem as soon as possible.. My first experience in a club factory.. I have all ready log a complain... Complain number:- 278286 and order number is :- so[protected]
Please verify and solve the problem as soon as possible

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Aug 31, 2019

Complaint marked as Resolved

Verified Support

Jul 30, 2019

Club Factory Customer Care's response Dear, as this is seller order, please contact our live chat in the APP for your issue, thanks.

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Comments

Adu_

from Chennai, Tamil Nadu

Order no: SO[protected]
Payment done and the delivery was supposed to reach on july 2nd but the delivery is not yet received

Pravriti Sotang

from Chennai, Tamil Nadu

Requesting you to kindly cancel my order as I have ordered for the same item two times. My order number is SO[protected]. If you refund the amount then I will be happy, but if you cannot do that also I don’t have a problem. But please please cancel my order.

Kaarthik Gr

from Chennai, Tamil Nadu

I have been ordered that product by mistake...I apply for return, then the courier service take the product they Didn't give back me the money... They told club factory will call you then only they give back your money..Till your service didn't call me...

Dilip5051

from Delhi, Delhi

Problem not solve till time I already waiting 3 or 4 days but till time not any solution or reply.. please solve the problem as soon as possible