[Resolved] Club Factory — i ordered two wallets from club factory didn't get refund or product | |||
I ordered two wallets from club factory. I didn't got any delivery i had already paid for the two wallets amount of rs 400. I got call from someone who addressed himself as customer care he said that my order is cancelled because o[censored]navailability soo i asked for refund then he asked for my debit card no. Cvv and expiry date i provided him with this bt when he asked for otp that i received on my no. Then i understood that he is a fraud soo i disconnected the call. After booking the order i got a mail in which they provided me with the order no. This is really a fraud company i want my money back in any way. Was this information helpful? | |||
Jun 20, 2018 Complaint marked as Resolved Club Factory customer support has been notified about the posted complaint. Verified Support May 06, 2018 Club Factory Customer Care's response Dear, Please send us the order number. Then we'll check it for you. We won't ask for your privacy bank details. Please do not trust the hotline numbers on the other websites. Thanks for your support. Verified Support May 16, 2018 Club Factory Customer Care's response Dear, you can leave your order issues in our app support or to our [protected]@clubfactory.com, which will give a better response for you.Please try to re-star us for 5. Thank you. | |||
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+86 571 8689 1965
+86 185 5739 6868
478 Wensan Road, Zhejiang, Hangzhou, China - 310000
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