Club Factory — I'm complaining fraud acts by club factory

As above mentioned, I ordered 3 dress from clubfactory for that they deliver the product after 1.5 months than also we accepted that parcel after that they only provided me two dresses but charged for three dress. We asked the courier boy to take only amount for two dress but he resisted for whole amount as the bill was printed for three dress. Now while I trying to reach the clubfactory they are not providing any solution only they are saying contact in three days always. And I m returning the order again than they are only refunding the amount for two dress than what about the third dress amount which they have taken. They are doing fraud with the customers by making fool and with their worst services. Please provide me the solution asap for the above problem.