Club Factory — I'm not getting my refund amount cheating

Address:ELECTRONIC CITY PHASE1, BANGALORE, Bangalore, Karnataka, 560100

I ordered bluetooth headset in app of that particular website they showed less price bye saying as an offer price i purchased it. But in real they sent me a used product plus its not working.. Immideatly on the same day i called to customer care they said just return it we will refund. Their agent came and took it with in 3 days only... It happened before more than one month ago.. I paid 1040rs they mentioned you get 940 as refund.. Till now i didn't get any amount i called more than 7 times to them regarding this every time they are say wait 3 more days it didn't reached the company yet.. Same reply every time i don't know how much time it will take to reach..

More ambrassing thing is their customer care number won't connect properly it is saying "check the number you have failed" i must try relentlessly to get connected to them

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    Club Factory Phone
    +86 571 8689 1965
    +86 185 5739 6868
    Club Factory Address
    478 Wensan Road, Zhejiang, Hangzhou, China - 310000
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