[Resolved]  Club Factory — improper tailoring of cloth (my hooded black and white jacket) and very worst quality

On march 7th i. E thursday i've already received my hooded men's jacket (Black and white in colour) with very very bad quality that i don't even want to imagine how bad it is and morever improper tailoring of the jacket which means rejection. I want to refund my item i. E hooded jacket that i've recieved and the cash that i've paid 822) eight hundred twenty two) i ask kindly to transfer into my clubfactory account. Thank you
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Apr 8, 2019
Complaint marked as Resolved 
Mar 07, 2019
Updated by Woreichan Angkang
My recieved ordered no.S[protected] Please refund as fast as possible and please transfer my 822(Eight hundred twenty two) in cash in to my club factory account. Thank you.
Verified Support
Mar 08, 2019
Club Factory Customer Care's response
Dear, you can apply for return from the APP, but we only bear return charge for defective or wrong items. Our refund will be issued to your APP balance, you can then withdraw to your own account.
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