Club Factory — irresponsible service, delayed chat response, bot like responses, only way to return is chat
R
Ruchika Lomite
from Hyderabad, Telangana
Address:
500003
Website:
www.clubfactory.com
Where should i start? This was my first time that i had ordered clothing stuff from cf and i received 1 damaged and 2 wrong products. Reached out to cf customer service through c, they said to send in pictures and they would raise return req. Then due to delayed response, they just keep a message saying i hope your query is solved and then i again have to start with some new representative. This is been happening since 4 days. Highly great delay in replies that we get. No proper solution. For first time i believe cf sucks. This is such a painful experience. Omfg never ever underlined buy from c[censored]nless you wanna go through trauma. I believe amazon has much amazing though items are little expensive.
Was this information helpful?
No (0)
Yes (0)
Club Factory customer support has been notified about the posted complaint.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment