Club Factory — irresponsible service, delayed chat response, bot like responses, only way to return is chat

Address:500003
Website:www.clubfactory.com

Where should i start? This was my first time that i had ordered clothing stuff from cf and i received 1 damaged and 2 wrong products. Reached out to cf customer service through c, they said to send in pictures and they would raise return req. Then due to delayed response, they just keep a message saying i hope your query is solved and then i again have to start with some new representative. This is been happening since 4 days. Highly great delay in replies that we get. No proper solution. For first time i believe cf sucks. This is such a painful experience. Omfg never ever underlined buy from c[censored]nless you wanna go through trauma. I believe amazon has much amazing though items are little expensive.
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    Club Factory Phone
    +86 571 8689 1965
    +86 185 5739 6868
    Club Factory Address
    478 Wensan Road, Zhejiang, Hangzhou, China - 310000
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