[Resolved] Club Factory — issue not yet resolved and it's 30 days now

Sushant Mengane

from Pune, Maharashtra

Address:	Sundra niwas Near gawathe Milk dairy, Radha Krishna colony, Gawathe vasti, Manjari Pune 412307, Pune, Maharashtra, 412307
Website:	Club factory

Hi there,

I have ordered product on 28th sep where in it received on 2nd oct however the product i got was incorrect i had ordered mosquito bat and i received a trimmer. Now tell me how m i suppose to kill mosquitoes using a trimmer. On the very same day i requested for return and refund option but it's done yet and the issue is not resolved yet. Worst customer service, not helpfull at all. Everyone over there just lies. Also m looking to escalate this as i havent received the refund yet.

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Dec 12, 2019

Complaint marked as Resolved

Verified Support

Nov 04, 2019

Club Factory Customer Care's response Dear, I am sorry for your order. According to your situation, you can contact support yourself and I am honored to serve you.

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Comments

Adarsh Tiwari ji

from Mumbai, Maharashtra

Which order I'd is received by SMS is not show the tracking detail just say to log in when we went to log in in that case show device id can not complete

Maaahi

from Mumbai, Maharashtra

My product is not delivered and also no information about it, there is no tracking information, wt is going on??, payment is over online

Kumar Nagendrameda

from Delhi, Delhi

Consignment no so[protected] to be delivered on 22nd oct 2019, bit not delivered till now, please let me know the status of my order.my name is Nagaraju, from kurnool.