[Resolved] Club Factory — item not delivered and misleading support

[Resolved] Club Factory — item not delivered and misleading support

S Sunil9621 from Delhi, Delhi

Ordered items from the company with order no. So[protected] on 2nd october and were to be delivered by 20th october. It is not delivered and and support team gives misleading information on status of consignment and asks to follow up with courier. The company enjoys with the payment. Further the company delivers the inferior quality/ defective/ irregular size product and when returned charges pick up cost. They receive payment in inr and refunds in usd meaning the customer bear the conversion cost. Was this information helpful? No (0) Yes (0)
Nov 24, 2019 Complaint marked as Resolved Verified Support Oct 24, 2019 Club Factory Customer Care's response Dear, our courier ship your parcles to the address you have written when you placed the order.
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Comments

gayathri ak

from Noida, Uttar Pradesh

I have been getting calls on behalf of CLUB FACTORY ..telling me that I have won first prize in Lucky draw and I have won a Tata safari car. Please look into this matter.This is highly disturbing.

rohanannu

from Mumbai, Maharashtra

Order no so[protected] shirt and so[protected] earbuds please delivered my package fast...

Manurios Stark

from Delhi, Delhi

Sir that airpod you have shown in your picture its not come as same its box was opened before it data cable was replaced and this airpod is also not working properly i dont need this please replace it or refund my money