Club Factory — jbl live 200 bt wireless in ear neckband headphone with three button remote

My order no. SO[protected]
Date of order .[protected]
Invoice no. 2025804WA00106
ITEM JBL Live 200BT Wireless in-ear Neckband Headphone with three button remote
JBL LIVE 200 118

I have ordered the above item as per above and delivered the item on[protected]. But in packet only headphone was there. No manual book, warranty card, charging cable of JBL have been found in the box. More over it was not covered by transparent paper.
I therefore request you kindly refund the item and send the same new one.
Your early response will be highly appreciated.