Club Factory — kurthi not received

Address:

32, Gopal street, 632301

Hi!..I ordered a kurthi in club factory.

I ordered it through credit card.

Amount was debited successfully.

I ordered it on nearly 19 days ago.

Club factory shows that order has been shipped successfully.

But I didn't receive my order till now.

Then I tracked my package by tracking no.

Tracking info says that the order is not shipped from the client.

Please deliver my product or
Refund my money