Club Factory — mens cardigan jacket jumper knit pullover coat

I have placed 1 order to buy a product named "mens cardigan jacket jumper knit pullover coat", payment was successful, but suddenly after few hours my order was cancelled without any reason and a SMS was received which only mentioned cancellation of order and not mentioned reason, my money was refunded but it's on my club factory account and in dollars though I have paid amount in INR, I complained to customer care of company but they are not giving justified reason for cancellation of order and giving refund properly
My order number is[protected]
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    +86 571 8689 1965
    +86 185 5739 6868
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    478 Wensan Road, Zhejiang, Hangzhou, China - 310000
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