Club Factory — men's casual hole denim jacket cowboy long sleeves

I am mahi from indore. Here i have a problem.
. My product is missing i have ordered it on 26august and it was supposed to delivered on 13 of september and it is 26 yet not delivered order so[protected]. It was at custom clearance and from then it is missing. It is my first order on club factory so please don't disappoint me. I hope you will solve this problem so i can do further orders by this site please fix it and deliver it as soon as possible. I hope you will be able to resolve it.