Club Factory — missing in delivery

Address:	560096
Website:	Club factory

Dear team,
Order no : so2036327
I had ordered for 11 items out of which i have got 10 items last month and one i have not received it till today.

Order number is being same for all 11 items and the one is missed is not being tracked correctly.

When tracked that undelivered item i can see its been delivered else were in vijay nagar and miss match address. But it has not come to me
This is wired i pay and some one else takes the order ridiculous response!!! And i have been thinking it its just delayed due to reasons...

I need a response!! Immediately!!!